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Privacy Policy

Last updated: 27 October 2026

PRIVACY POLICY

Dear User,

At Delta Lasers Technology Ltd., we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, process, store, and protect personal information when you visit our website, contact us, request a quotation, place an order, purchase our products or services, or communicate with our team.

Personal data is processed in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

PERSONAL DATA CONTROLLER

The controller responsible for the processing of your personal data is:

Delta Lasers Technology Ltd.

UIC / Company Registration No.: 204487017
VAT No.: BG204487017

Registered Office:
3 Bogomil St.
4135 Voyvodinovo
Plovdiv Region
Bulgaria, European Union

Headquarters / Operations:
Trakia Economic Zone
57 Nestor Abadzhiev St.
4023 Plovdiv
Bulgaria, European Union

Email: sys@deltalasers.com

Tel.: +359 896 248 036
Tel.: +359 889 834 438

Website: www.deltalasers.com

For questions concerning your personal data or this Privacy Policy, please contact us at info@deltalasers.com.

PERSONAL DATA AND PRIVACY

Depending on how you interact with Delta Lasers, we may collect personal data necessary to provide our products, services, and technical support.

This may include:

  • Name and surname
  • Company name
  • Job title or position
  • Business address
  • Email address
  • Telephone number
  • Country
  • VAT and company information
  • Billing information
  • Delivery information
  • Order and quotation information
  • Payment status
  • Business correspondence
  • Technical and project-related information
  • Information voluntarily provided through contact forms, email or other communication

When you contact us regarding a technical application, OEM project, R&D development or custom laser solution, you may also provide technical documentation, photographs, drawings, videos, specifications or other project information.

Where such information contains personal data, it will be processed only where necessary for the relevant inquiry, project or business relationship.

PURPOSES OF DATA PROCESSING

Depending on your interaction with Delta Lasers, your personal data may be processed for the following purposes:

  • Responding to inquiries and requests for information
  • Preparing quotations and technical proposals
  • Processing and managing orders
  • Processing payments
  • Manufacturing and supplying products
  • Organizing shipping and delivery
  • Providing technical support
  • Handling warranty and service requests
  • Managing customer and business relationships
  • Developing customer-specific products and solutions
  • Managing OEM and R&D projects
  • Providing requested engineering services
  • Maintaining accounting and commercial records
  • Complying with tax, customs and other legal obligations
  • Establishing, exercising or defending legal claims
  • Maintaining the security and functionality of our website
  • Website analytics and statistical purposes, where permitted
  • Direct marketing and business communication, where permitted by applicable law
  • Sending newsletters or product information where you have requested or consented to receive them

LEGAL BASIS FOR PROCESSING

Depending on the purpose and circumstances, we process personal data on one or more of the following legal bases:

Performance of a contract or steps prior to entering into a contract – Article 6(1)(b) GDPR

This includes processing necessary to respond to quotation requests, process orders, supply products, provide services and manage contractual relationships.

Compliance with a legal obligation – Article 6(1)(c) GDPR

We may process personal data where required for accounting, taxation, customs, regulatory or other legal obligations.

Consent – Article 6(1)(a) GDPR

Where required, we may process personal data based on your consent, including certain marketing activities, newsletters or non-essential cookies.

Legitimate interests – Article 6(1)(f) GDPR

We may process personal data where necessary for our legitimate business interests, provided that such interests do not override your fundamental rights and freedoms.

These interests may include:

  • Managing B2B customer relationships
  • Responding to business inquiries
  • Providing technical support
  • Improving our products and services
  • Maintaining website and system security
  • Business analytics and statistics
  • Customer satisfaction
  • Protecting our legal rights
  • Establishing, exercising or defending legal claims

PROVISION OF PERSONAL DATA

Providing personal data is generally voluntary.

However, certain information may be necessary in order for us to:

  • Respond to your inquiry
  • Prepare a quotation
  • Enter into a contract
  • Process an order
  • Issue an invoice
  • Arrange shipment
  • Provide technical support
  • Provide warranty services
  • Perform an OEM, R&D or custom development project

If the required information is not provided, we may be unable to provide the requested product or service.

WITHDRAWAL OF CONSENT

Where the processing of personal data is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

You may contact us at info@deltalasers.com to withdraw your consent.

DIRECT MARKETING

Where permitted by applicable law, Delta Lasers may use business contact information to communicate information about products, technologies, services, company developments or other information that may be relevant to existing or prospective business customers.

Where consent is legally required, such communications will only be sent after the appropriate consent has been obtained.

You may object to direct marketing or unsubscribe from marketing communications at any time.

PROFILING AND AUTOMATED DECISION-MAKING

Our website or marketing tools may use certain information to understand how visitors interact with our website and which products or services may be relevant to them.

Where profiling is used for analytics or marketing purposes, it will be carried out in accordance with applicable data protection legislation.

Delta Lasers does not normally make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals.

PAYMENT INFORMATION

Delta Lasers accepts various payment methods, which may include:

  • Bank transfer
  • Credit and debit card payments
  • PayPal
  • Other electronic payment methods made available by Delta Lasers

Depending on the selected payment method, payment information may be processed by banks, card processors, or third-party payment service providers.

Where credit or debit card payments are processed through an external payment provider, Delta Lasers does not normally receive or store your complete card details.

Payment service providers process information according to their own privacy policies and applicable data protection requirements.

PERIOD OF PROCESSING AND DATA RETENTION

We retain personal data only for as long as there is a lawful basis and legitimate purpose for doing so.

Depending on the circumstances, personal data may be retained until:

  • The relevant inquiry or business relationship has ended
  • The contractual relationship has ended and applicable limitation periods have expired
  • We are no longer legally required to retain accounting, tax or commercial records
  • The purpose for which the information was collected no longer exists
  • Consent is withdrawn, where consent is the legal basis
  • A valid objection to processing is accepted
  • The information is no longer required for the establishment, exercise or defense of legal claims

Technical and project-related information may be retained where reasonably necessary for future production, repeat orders, product traceability, technical support, warranty or customer-specific product configurations.

When information is no longer required, it will be deleted, anonymized or securely archived where continued retention is required by law.

DATA SECURITY

Delta Lasers applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, misuse, disclosure or destruction.

Such measures may include:

  • Secure website connections
  • SSL/TLS encryption
  • Access controls
  • Password-protected systems
  • Data backups
  • Restricted access to business information
  • Appropriate IT security measures

Access to personal data is limited to employees, contractors and service providers who require such information for legitimate business purposes.

YOUR RIGHTS

Under the GDPR and applicable data protection legislation, you may have the right to request:

  • Access to your personal data
  • Rectification of inaccurate or incomplete personal data
  • Erasure of your personal data
  • Restriction of processing
  • Data portability, where applicable

You may also have the right to object to the processing of your personal data where processing is based on our legitimate interests.

Where your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.

Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at:

info@deltalasers.com

We may request additional information where reasonably necessary to verify your identity before processing a request.

RIGHT TO LODGE A COMPLAINT

If you believe that your personal data has been processed unlawfully or that your data protection rights have been violated, you have the right to lodge a complaint with a competent supervisory authority.

For Delta Lasers Technology Ltd., the competent supervisory authority in Bulgaria is the:

Commission for Personal Data Protection (CPDP)
Republic of Bulgaria

You may also have the right to contact another competent supervisory authority within the European Union where applicable.

COOKIES

Our website may use cookies and similar technologies.

Cookies are small files stored on your computer, smartphone or other device and may be used to:

  • Enable essential website functionality
  • Remember website or session preferences
  • Maintain website security
  • Analyze website traffic and performance
  • Understand how visitors use our website
  • Support marketing activities, where consent has been provided

Some cookies are necessary for the website to function correctly and cannot be disabled through the website's consent mechanism.

Where required by applicable law, analytics, advertising or other non-essential cookies will only be used after the appropriate consent has been provided.

You may change your cookie preferences or withdraw your consent where applicable.

More detailed information about the cookies used on our website is available in our Cookie Policy.

EXTERNAL SERVICES AND DATA RECIPIENTS

In connection with our business activities, personal data may be shared with third parties where necessary for the purposes described in this Privacy Policy.

Possible recipients may include:

  • Courier and freight companies
  • Shipping and logistics providers
  • Banks
  • Credit and debit card payment processors
  • Electronic payment providers
  • Accounting and professional service providers
  • IT service providers
  • Website hosting providers
  • Email and communication service providers
  • Website maintenance providers
  • Analytics providers
  • Marketing service providers
  • Business software providers
  • Distributors, representatives or business partners where necessary for a specific project or inquiry
  • Professional advisers
  • Government, tax, customs, judicial or regulatory authorities where disclosure is legally required

Delta Lasers does not sell personal data.

Where third-party processors process personal data on our behalf, appropriate data protection arrangements are used where required by applicable law.

TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA

Some of the service providers used by Delta Lasers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred to a country outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection legislation.

Depending on the destination and service provider, these safeguards may include:

  • An adequacy decision adopted by the European Commission
  • Standard Contractual Clauses approved by the European Commission
  • Other transfer mechanisms recognized under applicable data protection legislation

Where applicable, additional technical and organizational safeguards may also be implemented.

THIRD-PARTY WEBSITES

The Delta Lasers website may contain links to websites operated by third parties.

Delta Lasers is not responsible for the privacy practices, security, content, or data processing activities of external websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

CHANGES TO THIS PRIVACY POLICY

Delta Lasers Technology Ltd. may update this Privacy Policy from time to time to reflect changes in our website, business activities, services, technologies or applicable legal requirements.

The current version of the Privacy Policy will be published on this page together with the date of the latest revision.

CONTACT WITH THE DATA CONTROLLER

Would you like to exercise your rights regarding your personal data?

Do you have a question regarding this Privacy Policy or how Delta Lasers processes your information?

Please contact us:

Delta Lasers Technology Ltd.

Registered Office:
3 Bogomil St.
4135 Voyvodinovo
Plovdiv Region
Bulgaria, European Union

Headquarters / Operations:
Trakia Economic Zone
57 Nestor Abadzhiev St.
4023 Plovdiv
Bulgaria, European Union

UIC / Company Registration No.: 204487017
VAT No.: BG204487017

Email: sys@deltalasers.com
Orders: order@deltalasers.com

Tel.: +359 896 248 036
Tel.: +359 889 834 438

Website: www.deltalasers.com

VIDEO PRESENTATION

Logo-03-with-Technology-Word_web
PLOVDIV
Headquarters
Our company is based in Bulgaria, Europe.
Delta Lasers Technology Ltd
VAT No: BG204487017
(+359) 889 834438sys@deltalasers.com
57, Nestor Abadzhiev St.,
4023 Plovdiv
Bulgaria, Europe
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